How to Set Up Microsoft Teams Alerts in RiskXchange

Overview

RiskXchange enables you to receive alerts in Microsoft Teams, helping your team stay informed about key events. This guide walks you through how to configure Teams alerts using webhooks.

Use Cases for Microsoft Teams Alerts

For Your Own Company

Alerts can be triggered for:

Your score drops below a defined threshold
New critical issues are identified
New dark web monitoring results are detected (feature-dependent)
New cybersquatting activity is found (feature-dependent)
New credential leaks are discovered (feature-dependent)

For Vendors

Alerts can be triggered for:

A drop in cybersecurity risk score below a defined threshold
An approaching or expired certificate

For Portfolios

Receive notifications when:
A vendor’s risk score in the portfolio drops below a defined threshold

Prerequisites

Before getting started, ensure the following:

A Microsoft Teams channel where alerts should be posted
You have permission to add webhooks to that channel
You have admin or configuration access in the RiskXchange platform

Step-by-Step Guide

Step 1: Create an Incoming Webhook in Microsoft Teams

Open Microsoft Teams and go to the channel where you want to receive alerts.
Click More options (•••) next to the channel name.
Select Manage channel.

Note: If you're not a channel admin, this may appear under Open channel details in the top-right corner.

4. Click Edit.

5. Search for Incoming Webhook, then select Add.

6. Provide a name for the webhook and click Create.

7. Copy and save the webhook URL that appears.

8. Click Done. The webhook is now active in your Teams channel.

Step 2: Connect the Webhook to RiskXchange

Log in to your RiskXchange account.
Go to Alerts > Settings.
Enable Microsoft Teams Webhooks.
Paste the webhook URL copied from Microsoft Teams.

Note: You can configure different Teams webhooks on a portfolio basis